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Shipping & Returns

Shipping Costs
We offer free shipping on all orders, worldwide!

Processing Time
We process all orders within 1-2 business days

Clothing: Please note our clothing is made to order, to avoid holding too much inventory and produce anything that goes out of season and needs to be thrown away. It takes us an extra 3-5 business days to create your item and make it ready for shipping

Shipping Time
We ship out our items from the Netherlands.
The Netherlands: 1-2 business days
Europe: 3-5 business days
Unites States: 5-10 business days
Worldwide: 8-15 business days

There may be an occasional delay due to Customs Clearance processes Unfortunately this is out of our control.

Exchange & Return
If for any reason you are not satisfied with the product you have ordered online from Ubuntu Wear, you can return it within 30 days of purchase and we will refund your purchase cost*.

*Please note all clothing items are custom made. We only offer size exchange for these products.

The Product must be in original condition, unworn, unused, and with original tags attached. Refunds are issued in the same tender as the original purchase. You may return items by posting them back to us. Please include your sales receipt with your return. If you would like a replacement you will need to place a new order online. Please note that this policy only applies to online purchases. Any parcels sent to Ubuntu Wear Returns are the responsibility of the customer until they are received by us. We recommend using a postal tracking service on any returns and do not cover the cost of return postage.

Ubuntu Wear Returns Address
All Safe/E-Fulfilmentshop
Ubuntu Wear
Schaapherderweg 5e, Unit 828
2988 CK Ridderkerk
The Netherlands

Up to 14 working days may pass between the receipt of return and the refund procedure. Once your return item(s) have been processed you will receive an email confirmation of your return. The amount will be refunded on the account of your original payment method.